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Doesn't work on selected text in MS Word


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Michael Bannen

I love the tool, but don't use it, because it won't allow me to select text in a Word doc, then select the feature I want to use for the selected text (e.g., Thesaurus). I 'select the text I want to analyze before pushing the button', but that ain't working. Please advise. mbannen@gmail.com

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Chris Banks

Status changed to: Closed

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Chris Banks

Hi. It definitely should allow you to do this. How big is the piece of text you're trying to select? It only works if you select more than a few hundred characters.


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Michael Bannen

Hello. Got it. I wasn't selecting enough text. If you'll permit me to say so, that's a tad goofy :) I was trying to get synonyms from PWA because I didn't love the ones Word recommended. I would to be able to select any amount of text, right mouse click, and do PWA things to that text. Also, I worry quite a bit about privacy. I don't know (1) when PWA is reading my stuff, (2) how secure it is when transmitted, (3) what's done with it after it's processed. I assume my data is not (1) encrypted in route or at rest (you have to process it, so it's probably not encrypted), (3) not deleted as soon as it's processed. Still, I love much of the tool, even though it doesn't do what I want when I want it, and I'm a bit afraid of it :)


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Chris Banks

Hi Michael. Thanks for that. We do it that way because otherwise people select a small bit of text (often accidentally), try to run the report and then complain that it doesn't work. It's a tricky balance.

I appreciate your concerns around privacy. You'll be happy to know that everything sent to PWA is encrypted; it only exists on servers for the milliseconds that it takes to process it; we never store your text unless you save it in a document in our web editor; we never use your text in any way.