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Not saving ignore rule

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Patricia Squair

When scanning a scene I often chose "ignore" or "disable rule". Yet when I reload the scene the errors return. Shouldn't they be saved and not checked again?

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Robert Williscroft

The ability to save an "Ignore" is critical! Also, the ability to save a "Disable rule" is critical! This is MORE IMPORTANT than anything else the team is working on.


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Dennis Martin Brooks

This is terrible! I wrote with someone at the company. They said it works on the PC, and they were working on a Mac solution. But people here are saying it's been going on for some time now. I'm not a lawyer, but is this some kind of false advertising? I'm not at all happy with the application either. I'm going to cancel my subscription as well.


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Dennis Martin Brooks

If you're using a PC, it'll work. But it sounds like you're using a Mac, as I do. See my length note to this effect as well. The company knows about it (I've emailed with them). I think they're working on it, but I was told it would take a long time to get this functionality working on a Mac. Something to do with Apple's unwillingness to yadda-yadda-yadda. If you're using a PC, then you should contact tech support, since it should be working on those platforms.


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Kevin Provance

Nope. It fails on a PC too. Not every time, but every so often, all the selections I ignored return, and I have a document of hundreds of them I have to go back and ignore again. It's one reason I canceled my license. This bug has been around for years, and they just won't fix it.


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Sherry Ramsey

It doesn't work on PC either. Everything ignored returns immediately, every time.


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Dennis Martin Brooks

Just downloaded, installed and used ProwritingAid tool on my Mac. I expected the "ignores" to be saved, like other edits. Even some of my spelling and grammar changes. Nope. I found out that saving is not possible at this point on the Mac. GRRRR! Every time I went back to the document I had just edited, I saw the same edit problems re-listed. Not at all helpful! Once I edit something, I expect it to be edited ... once and for all! This needs to be enabled ... IMMEDIATELY. Remember, I'm talking about using the tool on a Mac, either as an Add-in to MS Word or as a desktop app. Supposedly, this is available on PC platforms. If it's not implemented on the Mac, I have to say, "Bye-bye. The tool hasn't really been helpful." No renewal of the Premium. It certainly has more things to check than the free version, but it doesn't complete what an editing tool should be doing.


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Peg Deppe

It would be nice if the "ignore" button would apply to all instances of that item, not just the first time the perceived error is noticed. Made-up words are common in fantasy and sci fi, so it's really important to have the grammar checker ignore them--because they turn up a LOT. Thanks!


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Kevin Provance

I have been complaining about this for over a year. It just happened...again...after the most recent update. They do not care that this feature does not work. It won't ever be fixed. I've canceled my subscription and will stick with Grammarly.


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gioclair

"Ignore rule" NEVER works, even while editing the same doc.
It's very frustrating.
This issue has been alive for 4 months. Seriously?


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Support Team

Status changed to: Live

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When I select the option to `Disable Rule`, I get a warning that disabling the rule is permanent. How "permanent" are we talking about here?

Will I be able to un-disable the rule again later? If yes, where do I go to remove the rule disabling?

Will the rule be disabled for every single document, or just the current document?


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Kevin Wixom

I see this comment was 10 months ago. This is STILL a serious bug in PWA. How can this be hard to fix?

I guess since it was identified long ago, PWA has no intention of fixing it.

Really, really bad. This will send me back to Grammerly.


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Shawn Butler

This really does suck. What's the point of a feature like this if it never works? Complete waste of time.


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Chris Banks

This will be coming in the next few months


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By "this" do you mean previously ignored errors won't reappear or disabled rules will checked during processing? I'm hoping the answer it both because both are equally annoying.


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Shawn Butler

WHEN???


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Kevin Wixom

The bug is still here after 2 years. If you don't intend to fix it, please disclose it BEFORE taking people's money.


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Chris Banks

Status changed to: Planned